The 2020 Detroit Free Press/TCF Bank Marathon is going virtual! You can read our formal, yet heartfelt, update here. Beginning on Thursday, July 30th our currently registered participants will have the following options:
- Join us virtually! We’re so excited to put together an awesome virtual race to celebrate everyone’s miles! Those who select to join us virtually will be automatically registered in the virtual run that matches their original race distance. In addition, for those who will be joining us for the Full Marathon, Half-Marathon, Marathon Relay, The Supreme or The Wonder will receive a premium jacket! Read about our plans for our inaugural virtual event here.
- Defer their 2020 registration to 2021 or 2022. The option to select either year will be given and participants will be able to join us in-person in the future. Those who select option will receive a deferral code for the same distance they originally signed up for and instructions sent to them at a later point.
- A 50% refund of their race registration. Refunds are taking about 3-4 weeks and participants will receive a credit on the card they used to register.
Currently registered participants will be receiving an email with next steps on how to make their selection. All participants must make a selection – one will not be made for you!
Keep reading for FAQs on our virtual run and what may happen with your registration!
Q: How do I select my alternative registration option?
A: Check your email for instructions, or visit this link. You have until August 6th at 11:59pm to make your selection. Participants who fail to select an alternative registration option before that date waive their 2020 registration.
Q: If I select to run virtually, what distance will I be running?
A: Whatever distance you were originally signed up for will be your virtual event distance.
Q: Can I switch my virtual event distance?
A: You bet! After you submit your alternative registration option to run virtually, our team will be automatically creating your virtual event registration on EnMotive. Once that is done, you can transfer to a different virtual distance.
Q: I’m not signed up for anything, but want to run virtual! How do I sign up?
A: You can register for any of our virtual distances here. We can’t wait to join you (virtually) this October!
Q: How long do I have to submit my time?
A: We are encouraging all participants to run, walk, or wheel their distances over race weekend but we understand that this might not be an option for everyone! As long as you submit your time to us before 11:59pm ET on October 18, you will be part of the virtual leaderboard.
P.S. If you are participating in one of our challenges, you do NOT need to complete all two or three distances at once. Please feel free to spread them out over a couple days and be safe!
Q: How do I submit my time?
A: In the coming weeks, we will be releasing what software we will be using for our participants to submit their times on to be considered on the leaderboard. It will be free to all participants. There will be NO time limit and you can run inside or outside. The only rule – be safe!
Q: How will I receive my race packet?
A: We will be mailing out packets the first two weeks of October. We also hope to be able to host some in-person packet pick-ups at different sponsor locations throughout Metro Detroit. More information to come.
Q: How does deferring work?
A: You’ll have the option to defer your entry to 2021 or 2022. When registration opens for the year you select, you will be notified and your deferral code will be sent to you. This will allow you to register for the same distance as selecting this option does not automatically register you!
Q: When is your event in 2021 and 2022?
A: October 16-17, 2021 and October 15-16, 2022.
Q: What if I want to defer and switch my event distance?
A: You’ll have the opportunity to switch your distance after registering in 2021 or 2022.
Q: Why are refunds taking so long? Why only 50%? What gives!?
A: We understand and sympathize with how the pandemic has impacted runners and your investment in events; however as part of the race planning process, certain fixed costs which are made months, and up to a year ahead of the race are unrecoverable. We are offering the greatest return possible to ensure we can continue hosting a world-class event in Detroit. In addition, refunds are taking much longer due to COVID-19 and the impact that is having on credit card companies.
Q: I’m running the Marathon Relay. What does this mean for me?
A: If you’re a Team Captain, you have received an email with instructions on how to make your alternative registration option. You will be making this selection for your entire team. You hold the power! If you are a team member and joined a team, check with your team captain to see what registration option they selected.
Q: I already deferred my 2020 entry and paid $30. What happens to me?
A: We will be refunding the $30 deferral fee for everyone who already deferred their entry to 2020. Please be patient with us as our team processes these – refunds are expected to be processed in 3-4 weeks and a credit will be applied to the card you paid with.
Q: I deferred my 2019 entry to 2020 and have already signed up. What does that mean?
A: You will have the option to run virtually with us or defer your entry to 2021 or 2022.
Q: I deferred my 2019 entry to 2020 but have NOT used my code yet What does that mean for me?
A: Your code will be active for our 2021 registration. Make sure to keep your code and sign up next year, as you will not be automatically signed up!
Q: Can I defer my registration and sign up virtually?
A: Yes, you can! You would sign-up here and on the form indicate that you would like to defer to 2021 or 2022.
Q: What’s this I hear about a premium jacket for Full Marathon, Half Marathon, Relay, The Wonder and The Supreme participants?
A: We’re giving those participants who originally signed up and decided to run virtually with us a pretty sweet, premium virtual run jacket, brought to you by TCF Bank. You may have noticed that our virtual registration prices for these events are significantly lower than our original prices so we are excited to be able to offer a premium jacket to those participants. But don’t worry, you can actually purchase that jacket if you’re a new virtual runner or a different distance! Just head over to our EnMotive registration page to add it to your registration! Read about our plans for our inaugural virtual event here.
Looking for more info about the jacket sizing? Check out our size chart here.
Q: I have a question that wasn’t answered above. Help!?
A: Drop us a line at firstname.lastname@example.org or call 313.777.8886. You can also send us a direct message on Facebook! Our staff is working hard to help everyone, so we appreciate your patience!
Q: I actually read all these FAQs. Do I get anything?
A: We’re proud. Thanks for reading! Click here for a picture of Marley, our Social Media Manager’s pup who (used) to visit us in the office. What a good staff dog!